24/7 Emergency Service

If your heating system fails at any time, call us! Wilsons Heating clients on automatic delivery have access to our after-hours repair service. Be sure to check out our Protection Plans to minimize the cost of emergency repairs.

Contact your nearest branch if you need emergency service:

Halifax Area:  (902) 429-4545

Truro Area:  (902) 895-4429

Bridgewater Area: (902) 527-0009

New Brunswick: (506) 855-5459

Clients in Amherst should call our New Brunswick branch.

Delivery Options

Wilsons Heating offers automatic delivery for propane and oil. For large commercial and industrial clients, we also offer bulk deliveries of propane.

Minimum Order

For clients receiving propane or oil on our automatic delivery schedule, delivery minimums do not apply.

Is there a delivery fee on top of the fuel price?

There is no additional fee for either oil or propane deliveries during regular business hours on regular routes. If an emergency delivery is needed after hours, or if a special trip is required, there is an additional fee. For called-in orders, Wilsons Heating cannot guarantee same-day delivery.

What happens if there is bad weather?

We track the weather forecasts to anticipate cold weather, snow storms, and other factors that will impact the amount of fuel used to keep you warm. Wilsons Heating also makes note of addresses with difficult driveways or other unusual conditions, enabling us to make those deliveries before poor weather impedes us.

What are my payment options?

• Online by credit card, through your customer account
  
• Over the phone by credit card; contact us
  
• Through Online Banking
• In person, at our Truro, Nova Scotia branch drive-through window

We accept American Express, Visa, and Mastercard.

Will I ever have to adjust my automatic delivery schedule?

If big changes occur in your home or lifestyle, please let us know! This helps us to better calculate when your next fuel delivery should be, to prevent any disruption. Some of the changes that can affect your usage include:

• Adding a new room/increasing square footage at your house
• Adding a new family member to your household, such as a baby or relative
• Spending more time at home, for example due to working from home or not traveling as much
• Planning a prolonged trip away from home
• Stopping use of a space heater or wood stove
• Installing a new appliance such as a propane stove or a heat pump
• Finishing or renovating a basement into a bedroom or family room